Only one device can be logged in at a time:
For security purposes and to ensure users are not sharing their login credentials, we only allow one user to be logged in at a time. If a user logs in to a new device using the same credentials, the previous one will be logged out. You may use different devices, but only one device can be logged in at a time, and you may not share your account with others.
I was logged out, but I didn’t sign in on a different device?
If this occurs to you, please follow the steps below:
- Click Here to change your password > then log in again to log out the new device.
- Contact us as soon as possible by Clicking Here or visiting sniplearn.com/contact